At-home Agents:
Job Description: Serves customers by taking telephone and e-mail orders; providing accurate information and answering questions on related products and services. Home based agent is a team player with a great attitude and the ability to multi-task in a fast paced environment.
Responsibilities:
- Strong communication and time management skills
- Flexible hours, day and evening shifts available.
- Be self employed, be your own boss and Work in the comfort of your own home!
- Set your own hours to work around your schedule — hours vary by project
- Flexibility to change your hours daily
- No commute/no drive to work
- Wear what you want — no dress code or dry cleaning bills
Additional Duties:
- Takes orders by accurately obtaining and verifying customer information and entering order into database; maintains call center database
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features2 years of customer service within a call center environment preferred but not required
- Knowledge of Word, Excel and Outlook preferred.
- Home DSL Internet connection, personal computer and fax required.
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