Specialty Answering Service - Customer Service - Call Center

Specialty Answering Services
http://www.specialtyansweringservice.net/

I randomly came across Specialty Answering Services. As the name implies, they hire people to answer inbound calls for various businesses. The site lays out what they are all about:

Call Center Jobs Including Positions in Customer Service, Management, Telemarketing, & Inbound Call handling

Specialty Answering Service specializes in handling incoming calls for various businesses across the united States and Canada. Each day, we answer calls for businesses such as medical offices, HVAC companies, utility companies, colleges, real estate offices, property management offices, and more. If you like a versatile work environment and have great phone skills, interpersonal skills, and computer skills, our inbound call center jobs may be the perfect for you.

Our services operate 24 hours a day and 365 days a year so any of our call centers can have employment opportunities for all three shifts. Many of our centers offer flexible hours and all call centers have a professional work atmosphere.

Each telephone call we receive means your customer service job is always changing. You can be a physicians receptionist for a doctors office, an appointment setter for a landscape company, an inbound order taker for a large catalog company, and more. As an operator at a call center, your job is always changing. One day you could be working a telemarketing job & the other answering inbound calls. Opportunities are always available so please contact us to find our more about any call center jobs that may be available becoming part of the Specialty Answering Service family.

I read around and it looks like they aren't always hiring, but it never hurts to drop your resume or get in contact with them. They also keep a social presence if you're into that sort of thing :)
Specialty Answering Service on Google+
Specialty Answering Service on Facebook
Specialty Answering Service on Twitter

Accolade Support - Call Center, Customer Service

Accolade Support

We are looking for bright and energetic people to work from home.

Position Title: Call Center Agent
Position Type: Contract - Part Time
Compensation: $7.25 to $9.00 per hour
Start Date: Immediately


Description:
Accolade Support is a rapidly growing division of Tier 3 Support, Inc. We are looking for remote agents to join our team, working from home on an on-call basis. We'll get a schedule of your available hours and when our call volume rises during your available hours, we'll contact you to take calls from your home. This is the ideal position for someone who is around his or her home on a regular basis and is looking to make a little extra money in their spare time.

We're looking for bright, energetic individuals who enjoy speaking with people on the phone, and possess the in-depth understanding and the diverse skills to provide callers with the highest quality of service. Our clients demand the highest service level possible. In turn, we are constantly working to build a team of friendly and efficient support professionals to meet our current clients growing call volumes, as well as the numerous new clients we begin services for each month.


Applicants should possess the following skill set:

Technical skills - A technical skill set with the ability to provide desktop troubleshooting, resolve Internet connectivity issues, and support software applications (with training).

Sales skills - The ability to sell products and services to a wide variety of markets to inbound callers.

Customer service skills - Working with callers who may be frustrated or upset that something hasn't gone as expected. A key component of this is assuring the customer that you will help them, calming them down, and resolving the situation for them when possible. Patience and a genuine desire to assist our customers is a must.

Attention to detail - Callers will regularly relate information including phone numbers, email addresses, product numbers, messages, and details about their particular reason for calling. Accurately relaying this information to our clients is crucial to your success in this position.

To qualify for this position you must have, or obtain the following:

1. A U.S. based home telephone number. (No cell phones or VOIP phones)
2. A corded telephone set with a headset. (No cordless phones)
3. A PC with Windows 98, or 2000, or XP
4. Your PC wired to a cable modem, DSL modem, or broadband connection. (No wireless connections)
5. A quiet environment where you can take calls without being disrupted or callers hearing any noise or sounds in the background


You must meet the following criteria to qualify for this position:

1. You must be geographically located in The United States,
2. You must be able to provide proof of having the legal right to work in The United States.
3. You must be willing to submit to a criminal background check.

To apply for this position please emails your resume in Microsoft Word Format, or Adobe Acrobat PDF format to us at: hr@tier3support.com. No telephone calls please.