Alpine Access (Customer Service)

Alpine Access



is in the business of providing customer service for its clients, by having highly qualified, well-trained agents available to work with clients' customers through telephone calls, web chats, or e-mails...all from the comfort and convenience of their own homes, using their own PC, Internet access and telephone line.

As an Alpine Access agent, you will receive a steady stream of contacts, such that within seconds of finishing one contact, you would be presented with another। During a single work session, you will typically be handling contacts for only one client company. Most agents handle contacts for the same client company every time they work.

At Alpine Access, we start by accommodating the lifestyles and schedules of people like you, who may not otherwise be willing or able to work as an agent. We make it easy for the best to say "yes", then we work hard to keep it easy and fun for you to stay with us as long as you like.

For example:

• We offer flexible work schedules. Do you have the ability to commit to a 4-5 day workweek? You will have the option of choosing a morning, afternoon or evening shift, and will need to commit to showing at least 15-30 hours of availability per week, during the shift window you select. Each of our programs has its own, unique hours of operation and shift times may vary. We have seasonal and year round opportunities available. Most of our employment opportunities are for the weekday/daytime hours, with at least 4 hours on one weekend day.
• Do you dread the thought of commuting to a job or needing to get another car? To begin working, we ask only that you walk to a quiet place in your home.
• Would you rather spend money on a wardrobe that fits your non-work lifestyle? Well, that's the same wardrobe you'll need as an Alpine Access agent!
• Do you want to make money from the Internet, instead of spending money on it? Alpine Access is the company for you!

We have a great web community to provide you with the support you need to do a great job.

• Professional, pleasant phone presence.
• Ability to commit an average of 20 – 30 hours per week within the shift window you select.
• Reliably quiet and professional work environment during work periods.
• A reliable personal computer which meets the following system requirements: Windows 2000, XP (Home, Professional, Media Edition) or Vista (all versions), Pentium II 300 MHz or faster processor, 600MB free hard drive space, 256 MB RAM, Internet Explorer 6.xSP1 or later, antivirus software with current and updated virus definitions, and installed anti-spyware software. We are not able to consider any applicant for employment who does not currently meet all of these requirements.
• Subscription to a reliable high-speed ISP service which has bi-directional speeds of 128K or more and which is neither a wireless nor satellite connection. A wireless connection within the confines of your home is acceptable as long as your DSL or cable connection is "hard-wired".
• Ability to be on the Internet and on the phone at the same time without the use of a cell phone or IP phone. The telephone must be a corded traditional telephone. No cordless, cellular/wireless, or VoIP (e.g., Vonage, AT&T, CallVantage). Call waiting must be disabled before each work shift.
• A corded headset with a noise-canceling microphone. The headset must be corded and plug into a corded telephone to allow you to work hands-free.