Tuesday, April 24, 2007

Grindstone - Customer Service, Sales

Grindstone


Recruiting and retaining the best talent is one of the keys to Grindstone's success. Our highest priority is to find and keep the best people, no matter where they may be!

We are always looking for talented professionals to join our team. Work from your remote office, If you have a great phone voice, are organized and experienced in the services we provide our clients, then we want to talk to you. The majority of our clients need assistance in the Technology and Business Services sector, although we are successful with clients in other industries as well.

Our clients demand that we hire the best. Those who pass our thorough screening process will have the opportunity to flourish with a growing company. We are on the cutting edge of a new trend, and we believe in promoting from within. Please take a minute to register with us below.

Upon registration you will be eligible for work. You will also receive detailed job postings via email, which you may apply to if you have the experience and skills we are seeking. In addition our recruiters may proactively contact you should they see a good fit. Please be sure to "fully" fill out the registrations page. Incomplete registrations are frowned upon.

CLICK HERE TO REGISTER TO WORK FOR GRINDSTONE

GetAFreelancer.com

GetAFreelancer.com

Become a freelance programmer, web designer, copywriter or translator and let us help you find customers from all over the world! It's free to sign up. Join us and start making money Today!

Getafreelancer.com is an online resource for outsourced jobs. Most of the jobs are technical in nature and freelancers get to bid on the projects of their choosing. There are literally thousands of jobs posted on this site, updated daily.

At the bottom of any page in this blog you will see the most recent job posts from this site. Jobs are split between numerous categories, such as:
.NET Engineering Logo Design Telemarketing
ASP Flash Market Research Training
Audio Services Graphic Design Perl/CGI Translation
Banner Design Handheld / PDA Photography Virtual Reality
C/C++ J2EE PHP Visual Basic
Cold Fusion Java Project Management Web Promotion
Copywriting Javascript Proofreading Website Design
Data Entry JSP Python Website Security
Data Processing Legal Advice Script Installation Windows
Delphi Link Building SEO Wireless
Electronics Linux System Admin. XML

Brighten Communications - customer service, telemarketing

Brighten Communications

Welcome to Brighten Communications. Interested in earning up to $16 per hour while working from the convenience of your own home? Brighten Communications gives you the opportunity to work whatever hours you want from 8 a.m. east coast time through 5 p.m. west coast time, Monday through Friday. You provide the phone, computer with internet access, and the pleasant voice…we provide the client base, flexible hours, and a great hourly wage.

Brighten Communications is a business-to-business telemarketing company specializing in the outsourcing of lead generation. The clients you will be making calls on behalf of represent professional organizations in industries such as finance, brokerage, and high-tech. Our goal is to provide our clients with the highest quality source of new leads for their product or service and to provide you with an enjoyable way to produce income right from your home, paid to you weekly.

Brighten Communications is headquartered in Corona, California, and our corporate officers and board of directors have a lengthy history in management and marketing.

Requirements

  • Brighten is looking for callers with previous telemarketing and cold calling experience.
  • Internet access with a dependable computer running Windows 98 or later.
  • You will need a good working phone line (not cell phone) and have an unlimited flat rate long distance plan on your phone.
  • You will need a quiet working environment.
  • You may work as few as 20 hours weekly or as many as 30-40. Hours available depend upon your stats and Brighten's workload.
  • Saturday, April 14, 2007

    Oracle Transcription Inc. - Transcription - Medical

    Oracle Transcription Inc.

    Medical Transcription
    Oracle Transcription, Inc. hires only the best transcriptionists available. People who meet our high qualifications and work experience requirements can expect a rewarding career. If you think you meet our high standards, your search is over. To apply, please fill out our on-line application or call (800) 983-3581 and ask for Human Resources. Join a great company and thousands of people who work at home on their own schedule.

    Full-Time and Part-Time Options

    • Full-time is a minimum of 5,000 lines transcribed per week.
    • Part-time is a minimum of 3,500 lines transcribed per week.

    Experience Requirements

    • At least three years of experience required; three to five years of experience in medical records preferred.
    • Excellent knowledge of medical terminology in various medical specialties.
    • Knowledge of current drugs.
    • Excellent grammar and punctuation skills are required.
    • Must be able to perform at an accuracy rate of 98% and meet prescribed turnaround deadlines.
    • Offshore MTs need not apply.

    Advantages of Working for OTI

    • Work schedule: You may set your own hours.
    • Benefits: We have optional benefits for full-time contracts.
    • Environment: Our staff is friendly and supportive.
    • Training: Training is done in your home, over the phone.
    • Quality Assurance/Technical Support: Easy access to our staff by phone or email,
      and a quick response time.
    • Accounts: We match transcriptionists to accounts suited to their skills.
    • Blanks: We do not penalize for any blanks left in reports and give timely feedback.

    Next Steps…

    1. To contact us for more information, click here.
    2. To request a meeting, click here.
    3. To request a free on-line demo, click here.
    4. To request a quote, click here.

    Ubiqus - Transcription and Other Opportunities

    Ubiqus

    CAREERS

    Ubiqus is an Equal Opportunity Employer. It considers all positions without regard to race, religion, color, sex, national origin, age, disability or other categories as proscribed by federal, state or local law.

    Click on the job that interests you and fill out our online application. If we are interested in your credentials, we will contact you by email or telephone:

    Verbatim Transcriptionist

    Medical Transcriptionist

    Summary Writer

    Medical Summary Writer

    Translator

    Interpreter

    Foreign Language Transcriptionist

    Acetera - Transcription - Medical

    Acetera


    Medical Transcriptionist
    Posting Job Title Medical Transcriptionist
    Acetera Division Medical Services
    Location United States – Home Based (National Posting)
    Position Type Full Time (Contract Based)
    Posting Job Description
    Acetera is a pioneer in the outsourced services industry. We are a leading provider of Medical Services to multiple markets across the United States and Europe. We currently have an opportunity for a Medical Transcriptionist that will be home-based.

    PLEASE BE AWARE THAT THERE IS NO RELOCATION ASSISTANCE OFFERED WITH THIS POSITION.

    REQUIREMENTS:

    High school diploma or equivalent. Minimum of 2-5 years experience as a Medical Transcriptionist. Working knowledge of Microsoft Office is an absolute must. Experience working directly in a doctor’s office is preferred. Candidates must demonstrate that they can provide their own broadband internet access and peripheral tools (foot-pedal and computer).

    Multi-specialty work is available. Experience with various specialties is a plus. Must be a self-starter with the ability to work with minimal supervision and manage firm deadlines.

    DUTIES AND RESPONSIBILITIES:

    Completion of daily Medical Transcription assignments with quality exceeding 99% accuracy.

    ACETERA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. M/F/V/D

    Business Unit Reston

    Accurate Typing Services, Inc. - Transcription - Medical

    SUBCONTRACTOR OPPORTUNITIES

    Accurate Typing Services, Inc. is one of the most rapidly growing transcription companies in the New York area and we are growing stronger by the day. Owned and operated by a transcriptionist, we understand the needs and requirements of professional transcriptionists that can’t be measured in terms of importance in a production environment that also demands excellence of quality. Our clients are primarily acute care medical facilities.

    Production work requires special management by both the service and the individual MT. A highly disciplined professional will make very high earnings in our environment. The company is aware of the need to provide the tools necessary to promote those high earnings, while also keeping focused on quality. To that end, Accurate Typing Services, Inc. uses the latest technology, including voice recognition systems, computerized templates and formats, short cut enhancements, and medical terminology spell checking.

    We are looking for those top quality MTs nationwide who wish to work with a company committed to our clients. We require two years experience in acute care terminology. Excellent grammar and spelling skills, as well as a broad medical terminology background and good transcription speed are necessary in a quality/production environment.

    All off-site subcontractors are considered for our bonus program. Our compensation schedule enables experienced MTs to consistantly average some of the highest hourly rates in the industry.

    If you are interested, please click to email us: mail@AccurateTyping.net or Fax us at 631-864-3842.

    Friday, April 13, 2007

    ACD Direct - Customer Service

    http://www.acddirect.com/jobs/ - Click this link to go to an explanation of ACD Direct where a flash video will explain the job, it's requirements, and what the contracting opportunity is all about.

    Before continuing, please ensure you meet our minimum requirements for contracting.

    • Standard telephone line. (must not have Privacy Protection)
    • High Speed Internet Service. (256K minimum)
    • Corded/cordless phone with a noise canceling headset.
    • PC compatible computer system (no MACs). Minimum PIII 800mhz and 256 MB RAM (512 MB recommended).
    • Windows 2000 or Windows XP operating system.
    • Anti-virus software.
    • Microphone and speakers (or headset containing both).
    • Desk / Chair.

    U-Haul E-Hotline Agent - Customer Service

    U-Haul E-Hotline Agent

    These jobs are state specific. Click on the link above and under "keyword or job title" put in E-Hotline. This will bring up all the job openings and where

    Description:

    Scheduling will be based on call volume. Tele-commuting Emergency Road Service. Limited geographic areas. We are looking for dedicated, enthusiatic team members with a positive attitude. As a tele-commuting Hotline Agent, you will answer incoming calls in your own home from Customers in need of emergency road service. After gathering detailed information, you will dispatch calls to the appropriate shop or service providers who will assist the Customer. The Emergency Road Service/ Customer Service Department is open 24 hours per day, seven days per week. We offer flexible work schedules, paid training, part-time positions. Applicant must possess good Customer Service communication skills, clear speaking voice, PC knowledge and a PC with a broadband internet connection.

    Required Skills/Attributes:

    Customer service, Computers (basic general knowledge), 10-key

    The available locations change all the time. So check in occasionally.

    SCI@Home - Customer Service

    SCI@Home

    At-home Agents:
    Job Description: Serves customers by taking telephone and e-mail orders; providing accurate information and answering questions on related products and services. Home based agent is a team player with a great attitude and the ability to multi-task in a fast paced environment.

    Responsibilities:
    • Strong communication and time management skills
    • Flexible hours, day and evening shifts available.
    • Be self employed, be your own boss and Work in the comfort of your own home!
    • Set your own hours to work around your schedule — hours vary by project
    • Flexibility to change your hours daily
    • No commute/no drive to work
    • Wear what you want — no dress code or dry cleaning bills
    Additional Duties:
    • Takes orders by accurately obtaining and verifying customer information and entering order into database; maintains call center database
    • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
    • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features2 years of customer service within a call center environment preferred but not required
    • Knowledge of Word, Excel and Outlook preferred.
    • Home DSL Internet connection, personal computer and fax required.

    Monday, April 9, 2007

    VoiceLog - Quality Assurance

    VoiceLog

    Quality Assurance Agent

    Work at Home as a QA Agent

    Languages Needed: English

    As a Quality Assurance Agent, you would listen to recordings of sales calls to determine quality and compliance, if the sale was valid or if there is evidence of sales fraud or undue customer /sales rep confusion.

    This is a contract position which is paid by the number of recordings reviewed. You work from your home using your computer and Internet access. We supply all needed training.

    Applicant Requirements

    • You must be conscientious, accurate and detail-oriented, able to follow instructions and reasonably computer literate.
    • Your English skills should be good.
    • You will need a Pentium-class computer 512 MB RAM and capable of running Internet Explorer 6.0 or higher, sound card, speakers & printer.
    • High Speed Internet Access - DSL or cable (regular dialup not acceptable)
    • You must have a quiet home office. Must have a computer with the following requirements: Operating System Microsoft XP, Word, EXCEL, a paid email provider that provides enough space to receive fairly large documents and a printer.
    • Flexible Schedule - available to work and complete assigned projects by deadlines set
    • Able to type/transcribe
    • You must have strong listening competency
    • You will need to have AOL Instant Messenger and know how to use it.

    • Immediate positions available for qualified applicants. Quality Assurance experience preferred.

    For more information, call 703-857-5605 or Apply Today. Please do not contact Customer Service regarding this position as they have no information regarding this posting.

    VoiceLog - Customer Service (English, Spanish, or Bi-Lingual)

    VoiceLog

    Live Operator Independent Contractor

    VoiceLog is looking for English, Spanish or Bi-lingual Independent Contractor Live Operators with flexible hours.

    VoiceLog is the #1 provider of third party verification services in the US. Our operators receive live verification calls for telephone companies and other service industries looking to help combat sales fraud. All calls are recorded for quality assurance and compliance purposes.

    Work at Home as an Independent Contractor during the hours of 9am PST to 6pm PST Mon-Fri and every other weekend. You can choose to work shifts of 2, 3, 4, 5, or 6 hours. As an Inbound Live Operator Verification Agent you will earn a guaranteed minimum $8.50 per hour for weekdays and $9.00 for weekends. Bi-lingual operators will be guaranteed a minimum $9.00 per hour for weekdays and $9.50 per hour for weekends.

    Pay increases are at the discretion of VoiceLog and are based on schedule compliance and quality!

    Minimum Requirements include:

    • Quiet home-office or setting
    • A personal computer running Microsoft 2000 or Microsoft XP (no E-Machines or MACs please)
    • At least 512 MB RAM (1 gigabyte is recommended)
    • CPU (processor) of at least a Pentium 4 1.6GHz or higher
    • Internet Explorer 6.0
    • Microsoft Word, Excel and a working printer
    • A paid email provider that provides enough space to receive fairly large documents
    • Reliable DSL or Cable HIGH SPEED internet access (dialup or satellite not acceptable)
    • Current anti-virus software and Ad-aware software
    • AOL Instant Messenger account
    • A second phone line (already installed) dedicated to accepting inbound calls, with no features (no VOIP, no call waiting, voice mail etc...)
    • At least 1 year of customer service experience (inbound or outbound call center)
    Positions available for qualified applicants. Call center experience preferred.

    For more information, visit our information page and apply today

    Suite 101 - Freelance Writing

    Suite 101

    Become a Suite101 Freelance Writer

    Suite101 is becoming the Web's leading online magazine for independent commentary, opinion, and advice. We are committed to attracting excellent freelance writers and building a network of committed professionals. If this describes you, apply now.

    • Creative freedom to write on your topics of expertise, at your own pace, for a direct share of ad revenue as long as your work is on the site.
    • 1-on-1 editorial coaching and peer evaluation, professional endorsement and references, and access to comprehensive tutorials on freelance web writing.
    • Media credibility on a site dedicated to freelance writing with a stellar 10-year history, access to review materials and 4 million monthly readers.
    • Entertaining, aspiring, and ahead-of-the-curve non-fiction freelance writers, veteran print journalists/authors republishing work online to build Web portfolios.
    • Insiders, aficionados, enthusiasts, experts, opinion-makers.
    • Freelance writers willing to publish a minimum of 10 articles over 3 months and granting exclusive electronic rights for 1 year, shared rights thereafter.
    • Entry level: start as a Contributing Writer and build your portfolio, rank, and reputation by publishing articles on 3,000 topics.
    • Advanced: represent one topic as a Feature Writer, earn up to 30% more on all content and enjoy higher visibility while publishing articles, blogs, and moderating discussions.
    • Simple! Submit your resume and two sample articles via our application form.

    Application process

    Do I have to be a member to apply?

    Yup. All you have to do is create a username and password with a verified email address, fill in your legal name and contact information for the contract and have a valid PayPal account from one of the countries they service.

    How do you assess eligibility when reviewing my application form?

    We review your work experience, publication credits, familiarity with your topics of interest, and read your article samples to ensure your writing is objective, original, accurate, typo-free, grammatically-correct and the sources are attributed. We're engaged from start to finish.

    How do I get promoted to a Feature Writer?

    You've published at least 10 articles in three months and likely more, the articles are engaging, correct, optimized for Web readers, concentrated on a topic for which we have a FW opening and the Section editor raves that you are stellar. We love you, you love us, and readers will love your content.

    Being a Suite101 writer

    As a freelancer, how much creative freedom do I have to choose what I want to write about and how I want to say it?

    A heck of a lot, though we aren't looking for navel-gazing bloggers, those who'd really rather just have their own homepage, hucksters out to peddle their own goods, or articles masking as confessional catharsis. We want you to write articles on your area of expertise, get to the point with conviction, humor, excitement, accuracy, and experience... does that sound like you?

    Can I be a freelance writer for more than one topic?

    Contributing Writers can write articles on any one of our nearly 3,000 categories while Feature Writers represent a topic and devote more time to that topic by writing a blog, moderating discussions, as well as posting weekly articles. Feature Writers can write additional articles on other topics.

    Will I get help learning to be a writer for the Web?

    We have an editorial team (Editor-in-Chief, Associate Editor, Managing Editor, 10 Section Editors), who respond in the writers' forum and in memos and work 1 on 1 with Suite101's Feature Writers. We have a series of tutorials available on special web writing tips and tricks, a fairly exhaustive handbook, and our tools are pretty user-friendly if we do say so ourselves.

    Do I have to know a lot of HTML to write for Suite101?

    No, we have a text editor tool that applies the code to text you want to make bold, italic, bulleted or linked; trust us, the learning curve is not steep.

    Can I write for other websites while I'm writing for Suite101?

    Sure, it's a free world. We know freelance writers need to make a living and you have to spread the wealth, so we don't demand you're exclusive, but your content on our site has to be for the first year.

    So what do you consider an "original article"?

    Articles must be written wholly by you and not appear anywhere else on the Web. Altering 10% of an article that appears identically on another site, does not constitute original material. Articles should be tightly focused, in context, well-balanced, objective, add to the debate, written in the third person, cite verifiable sources, limited in external links, and fascinating from lead to last paragraph. Article formats include "how tos," pros and cons, introductions, reviews, op-ed essays, definitions, interviews, profiles, exposes, potted histories ... you get the idea. Suite101 is not a self-publishing site, we do not accept one-liners, book-length pieces, blogging, recycled press releases, self-promotion, thinly veiled sales pitches, fiction, propaganda or personal memoirs.

    How much time will it take to write an article?

    We like to think it will average about an hour an article, but if you're a fast writer and thinker and have your links and photos ready, it could take less.... Um, I guess that didn't answer your question. Why don't you email a writer in the section you're interested in and ask them? Suffice it to say the more (and better) you write the more you earn, so you do the math...

    What happens if I don't post articles regularly?

    We'll give you as much help as we can, strongly urge you to read our tips and instructions, and check in on your stats, but if you do none of the above in the first three months, we will politely remove your writer status. You will continue to earn money if your content is still live, and feel free to re-apply at a later point in time again when you feel you are up to meeting your commitment.

    If you keep my content on the site after I leave (for personal, professional, health, other reasons) do I still get paid?

    Yes, we continue to track and accrue, and we pay revenues to your account monthly.

    Copyright

    Do I own the copyright to my work? How is this different from electronic rights?

    Yes, always and absolutely copyright stays with the writer. You own the electronic rights if the work you post on our site isn't under contract elsewhere on the Web. You need to be able to grant them to us for one year exclusively (and after that on a non-exclusive basis) so we can post the material on our site. After that year, you can post the same material elsewhere crediting Suite101 as the original publisher. Electronic rights are sometimes bundled with radio, TV, electronic book rights, but we are only interested in them as they apply to the Web.

    If I have articles in print magazines, books, or newspapers that are applicable to my topic and I own the electronic rights, and they're "evergreen", can I republish them on the site?

    Sure, as long as they scan easily for a reader on the Web (who tends to like things short and sweet) .

    Can I publish the same freelance writing on some other site after a year?

    Yes, that's your choice, we just want to be first.

    Will you protect exclusivity during that first year by going after sites that steal my freelance work and/or don't credit it to me and Suite101?

    We'll do our best if you bring it to our attention or we discover it on our own and we have a bulldog lawyer, but we need your help to monitor abuses and stay vigilant. Technically, it's your responsibility, but hey we're here to help.

    Earning money

    How long will it take before I start to earn money as a freelance writer?

    You start earning and accruing money right away, but how much depends on many factors including the rate at which you post new content, the quality of the articles, the aptness of your titles, the amount of promotion you do, the speed at which the search engines index and rank you... but you are paid your share of ad revenues on your material, in full, monthly. It could take quite a while before you consider quitting your day job, but writing for Suite101 is a "long tail" game so whatever you write will continue to earn you revenue as long as it's on the site.

    What is "revenue sharing" anyway?

    We are currently partnering with Google to advertise on Suite101. Google supplies ads to our site based on inventory matching the keywords (purchased by advertisers) that appear in your material. This program is called Google AdSense and it "delivers relevant text and image ads that are precisely targeted to your site and your site content. The ads are related to what your visitors are looking for on your site or matched to the characteristics and interests of the visitors your content attracts." Only they know how much the ads generate when a visitor clicks on a link, but you get a predetermined share of that when it happens, and they track it whenever it happens and add it to your balance. The more pages you have, the more ads appear, the more chances readers will click on them and make you money.
    Note that we are currently working exclusively with Google for contextual advertising, however, should we partner with other advertisers in the future to greater benefit of our writers, the process would be very similar.

    What happens if Google doesn't have any ads that match my content?

    This is rare, and often temporary, but they reserve the right to filter content for words with which advertisers may not wish to be associated or to change their terms or business model.

    So experienced writers and Feature Writers receive a bonus. How does this work?

    Let's say you have already got a couple of articles on our site and get promoted to that vacant Feature Writer spot. Up to now, your articles have earned you $10 every day. You become a Feature Writer, and that means that you receive a bonus of +20% for as long as you are a Feature Writer on all your articles. All things being equal, you can look forward to $12 a day. And that's before you have counted in that topic homepage and started writing those Feature Writer articles and blog posts that should see you growing even quicker!

    Do I get a share of banner advertising too?

    This is a separate program and revenue share is not available to writers in this format.

    How do I know what I'm earning?

    Suite101 has a stats program that you can see privately whenever you log in so you can keep an eye on your revenues, pageviews, visitor numbers, keywords and referring sites that deliver traffic. Warning: obsessive checking may result in screen blindness.

    Do you send me a check?

    This is 2007 - everything is electronic now. You sign up with PayPal using your email address and your bank information and money is simply sent to that address, which is automatically transferred to your bank account.
    Suite101 perks

    How do I get access to review materials?

    Many publishers have very good experience with the objective style of Suite101 Feature Writers, so introduce yourself politely as an accredited Suite101 Feature Writer and request to be included in their distribution list for CDs, books, etc. - whatever falls into your demonstrated topic of special expertise.

    How do I get an editorial letter of reference?

    Only Feature Writers are eligible for receiving a letter of reference, and they must have held that status for at least 6 months to make sure we know who we are talking about.

    I can't think of anything else. Why are you still hanging around?

    Hey, it's my job. I live to serve.

    Morgan Stewart - Document Coding (medical)

    Morgan Stewart Health Info. Services


    Morgan Stewart’s mission is to assist healthcare organizations by providing quality HIM support and assistance in navigating through the ever-changing healthcare regulations. By working closely with each customer, we strive to help each customer exceed their performance by delivering value-added services and maintaining the highest level of quality attainable. Our HIM team is comprised of experienced and quality-driven professionals that demonstrate and maintain a strong work ethic. Morgan Stewart works hard to assure the highest level of competency by keeping our HIM team proficient and knowledgeable in all areas of Health Information.

    Personal Touch - Document Coding (medical)

    Personal Touch Coding Solutions


    Personal Touch Coding Solutions is always looking for skilled individuals for the following medical coding positions:

    • Credentialed Coding Consultant - RHIA, RHIT, CCS
    • H.I.M. Clerk

    If you are interested in a medical coding career with Personal Touch Coding Solutions, please fill out the application below, or contact us by mail or fax with your résumé.

    Friday, April 6, 2007

    Arise (Tech Support, Sales, Customer Service)

    Arise

    More work-life balance. More freedom to choose when and how much you work. More trust in the people with whom you work and more trust in the companies you represent. More earning potential based on being rewarded for the results you produce.

    Today, in the United States, over 150,000 people work “virtually” from their home offices. While technology makes it possible, many people experience challenges in finding a successful way to operate a home-based business. Arise offers to a Virtual Services Corporation -- your home-based business -- year-round service opportunities for the best selection of well-known, trusted U.S. brands as clients, giving them the freedom they crave and the income results they need. That’s why thousands of Virtual Services Corporations have affiliated with Arise.

    Arise makes it easy for you to operate your customer interaction business from home. Arise offers opportunities for work in technical support, sales, and customer service with some of the most exciting companies in America. We offer the certification courses you need to become an Arise Certified Professional, which signifies that you have the basic skills and knowledge to be a customer interaction specialist. As an employee of your Virtual Services Corporation, once you are certified as an Arise Certified Professional, you choose which clients to serve, when you work, and how many hours each week to work.

    Isn’t it time you redefined what career success means to you?
    If you are interested in exploring technical support, sales, or customer service opportunities, click on a specific section to learn more. If you are ready to apply, click here!

    CLC Inc - Customer Service

    CLC Inc


    What Requirements Are Needed To Start?

    • Evening dialing is required. 5pm to 9pm into the time zone you are dialing. Legal calling time is 9am to 9pm Monday-Friday.
    • We no longer work on the weekends.
    • Strong computer proficiency including moving files, installing software and accessing directories.
    • Familiarity with Internet, including downloading files, modems and email.
    • Personable, professional and enthusiastic voice.
    • Experience talking with the public; interpersonal skills.
    • Self-motivated and flexible schedule.
    • Commitment to working at home.
    • Pentium IBM compatible or better PC, NO MAC.
    • Windows 'XP SP 2 or better. NO Windows MILLENNIUM.
    • Minimum 512 MB of available RAM
    • Minimum 1 GB of available hard drive space
    • Dialup minimum 56Kbps modem even if you have a broadband connection. You will be using the dialup modem to make the calls with CLC’s automated system.
    • An unlimited long distance plan on the phone line the dialup modem is attached to. You will be responsible for all calls made.
    • Corded, not cordless, telephone with a headset attached to the dialup modem on the PC and attached to the phone jack with long distance. ***
    • Working printer attached to your PC with ink and paper.
    • Current/updated anti virus protection.
    • Reliable voice messaging, not an answering machine.
    • Internet provider.
    • Reliable email service.
    • Internet Explorer Version 6.0 or better.
    • A quiet area to work in with no interruptions.

    *** Since you are NEVER to hand dial, there is only one way to be able to do the dialing with CLC’s automated dialing system. Once connected your phone will work as usual for inbound and outbound calling even when your computer is not on.

    If you have an internal dialup modem you will see one or two phone jacks on the back of your PC down on the bottom right. If there are two they will be right beside each other. There will be words or pictures above or beside the jacks so you can determine which one is for the phone. You want to plug the corded phone with the headset into the jack for the phone. You will need an extra phone wire with the clippie plug on each end long enough to reach from the PC to the wall jack for the phone number you are going to be using to work. One end of the extra phone wire goes to the back of the PC next to the jack for the phone. The other end of the extra phone wire goes into the wall jack. You now have the connection going from the wall jack to the PC and from the PC to the corded phone. You should have a dial tone and be able to use the phone normally.

    If you have an external dialup modem follow the directions above.

    If you only have one phone jack on the back of your PC you will need a single line two-way telephone splitter. Plug the splitter into the one phone jack on the back of the PC turning it into two phone jacks now and proceed the same as above.

    If you have a laptop you will only have one phone jack. You will need the single line two-way phone splitter to make two phone jacks. You might want to take your laptop with you to the store to see if the splitter will click into the laptop phone jack. In some cases you will need a pigtail to attach the splitter to the laptop jack so none of your other ports are covered. You would then follow the same directions above for your connection.

    If you are using a digital phone service such as VOIP or Vonage you will need to plug the extra phone wire into the phone jack on the external digital modem box instead of the wall jack.

    If you have DSL with a filter on the wall jack you would plug the end of the extra phone wire into the phone port on the DSL filter, not the external DSL modem box.

    ALL OF THE REQUIREMENTS ABOVE MUST BE MET, INCLUDING ATTACHING THE CORDED PHONE WITH THE HEADSET TO YOUR PC DIALUP MODEM, IN ORDER TO BE CONSIDERED FOR EMPLOYMENT! NO EXCEPTIONS!

    You must reside in the continental United States, be over the age of 18 and have a social security number or work permit number. You must meet all of the requirements listed including attaching the corded phone with headset to your PC.

    If you wish to continue click on the “Training” tab on CLC’s home page and follow the directions there. CLC hires in most states. There are extensive costs involved in certain states with unemployment laws that prohibit us from hiring in those states. Since the states CLC hires in changes, by including the area code of the phone number you will use to do the calling, we will know what state you are calling from. You will receive a reply with directions to follow or a reply that we do not hire in your state.

    We are currently hiring in the following 26 states.

    Alabama
    Arizona
    California
    Colorado
    Florida
    Georgia
    Illinois
    Iowa
    Kentucky
    Louisiana
    Maine
    Michigan
    Minnesota
    Mississippi
    Missouri
    Montana
    Nebraska
    Nevada
    New Mexico
    North Carolina
    Ohio
    Oklahoma
    Oregon
    Tennessee
    Texas
    Virginia

    Once you reply correctly by email, you will be contacted for a phone interview. If it is determined that we have a relationship that will work and you meet all of the requirements you will be scheduled in the next available training. We look forward to working with you!

    Customer Loyalty Concepts Inc. is a rapidly growing nationwide business. We are constantly looking for qualified employees. Due to the overwhelming response to our ads there may be a wait for you to be contacted. Your inquiry will be answered in the order it was received. Thank you for your patience.

    LiveOps - Customer Service

    LiveOps

    The LiveOps Opportunity
    Q: What is an Independent Agent?
    A: An Agent is an independent contractor that develops and manages their own business. An Independent Agent contracts with LiveOps under an Independent Contractors Agreement to receive calls from people requesting products or services from LiveOps clients.
    Q: Does LiveOps certify Agents in every state?
    A: Yes, LiveOps does have certified Agents in the contiguous 48 states. However, we make specific certification decisions based on needs within a state.
    Q: How much money can I earn as an Independent Agent?
    A: LiveOps engages Agents according to the volume of work available from our clients. Also, as an Independent Agent you do not have a minimum or maximum of time you need to work.

    In most cases, Agents invoice LiveOps per minute of talk time. Each program will have a unique rate per minute. On average, individual Agents invoice LiveOps $6.00 and $15.00 per hour depending on talk time and performance. New Agents typically invoice $6.00-$8.50 per hour. In addition, many clients provide additional selling incentives for certain products or services. These incentives can dramatically increase Agent revenue as Agents become more confident in their ability to sell the products and services. As Agents become more skilled they can invoice $9.00-$11.00 per hour. This is largely due to more calls being routed to higher performing and experienced Agents. Exceptional teleservices Agents can invoice as much as $20.00 per hour.
    Q: How many hours can I work?
    A: As an Independent Contractor, you can provide services as many or as few hours as your schedule permits.
    Q: How are my Agent fees paid? How often?
    A: Agents submit invoices using an online system. LiveOps pays Agent fees by either check or direct deposit. Fees are calculated from the 1st to the 15th, and from the 16th to the end of the month. Fees are paid (deposits made and checks mailed) on the first business day following the close of an invoice period.
    Q: How long before my business generates revenue?
    A: Once LiveOps receives all necessary documents and all equipment is in working order, you may begin our certification process. Motivated Agents can complete certifications and begin accepting telephone calls (thus generating revenue) within a week.
    Q: Does LiveOps have opportunities that are of limited duration?
    A: From time to time, LiveOps will have programs that are of limited duration that require a large number of Agents. These opportunities are usually seasonal, and last between one and four months.

    Agent Requirements

    Q: What are the characteristics of the most successful Agents that contract with LiveOps?
    A: Agents that successfully manage their home based businesses share the following traits:
    • They are professional and capable of providing a high level of service
    • They enjoy the freedom that running their own business allows them
    • They are positive and optimistic
    • They are tolerant and accepting of differing view points
    • They are even tempered and handle frustration well
    • They are comfortable with numeric reasoning
    • They log on on time, and honor all time commitments
    Q: How old must I be to be considered by LiveOps?
    A: If your business is a corporation, partnership, or LLC, there is no age requirement. However, the principle in your business must be 18 years of age. If your business is a sole proprietorship (self employment), then you must be 18 years of age or older to be considered by LiveOps.
    Q: Do I have to be a legal resident of the United States?
    A: Yes, LiveOps requires that all contracted Agents legally reside in the United States.
    Q: Can I live in Canada?
    A: Unfortunately, LiveOps does not contract with individuals or businesses in Canada at this time.
    Q: Will I need a Tax Identification Number?
    A: Yes, as an Independent Contractor you will need a Tax Identification Number. If you are a corporation, LLC, or partnership, you will have a tax ID for that entity. If you are a sole proprietorship (self employed), you may use your social security number for your Tax Identification Number. Your state, however, may be different, so please check the requirements in your state. At year end, LiveOps will provide a 1099 - Miscellaneous Income Form for your year end tax reporting purposes.
    Q: Are there minimum hours or a minimum amount of calls that are required?
    A: Scheduling time is strictly up to each Agent. Agents can provide services as little or as often as their lifestyle allows. The only minimum call requirement for LiveOps agents is that a few calls are taken within a 60 day time period.

    Agent Selection

    Q: What is the process for becoming an Agent?
    A: Simply click on the "Let's Get Started!" Button on the LiveOps website. Once the basic information is provided, LiveOps tests for reading comprehension. We also require a voice audition. Depending on the business opportunities currently available. you may also be invited to complete a 45 minute assessment that helps LiveOps ensure a match between candidates and the company. When these steps have been completed, LiveOps will review your qualifications and objectively make a determination based on business need.

    If your home business meets LiveOps Agent Qualifications, you will be invited to a Virtual Business Presentation. This Presentation will provide an overview of the LiveOps business model, the role of the Independent Contractor, and all the necessary information you will need to determine whether LiveOps can assist you in growing your business.
    Q: How will LiveOps contact me if I am selected to attend the Virtual Business Presentation?
    A: You will receive an email from LiveOps with a web address and pass code for attending the Virtual Business Presentation. Once you receive this email, you will have 7 days to attend the online presentation, and respond to LiveOps indicating an interest in moving forward to the Certification Process.
    Q: Is there a contractor's fee?
    A: At this time, LiveOps does not charge a contractor's fee; however, LiveOps will require a $30 non refundable check or money order to cover a routine background and credit check for all candidates indicating an interest in moving forward in the LiveOps Certification Process after the Virtual Business Presentation. Certain short term and temporary business opportunities that do not involve access to caller personal or credit information may not require a background and/or credit check. If that is the case, candidates will be notified in advance, and will not be asked to pay for the background and credit check.
    Q: Why does LiveOps require a $30.00 processing fee for a credit and background check?
    A: LiveOps maintains the highest Agent standards in the industry. As a result, candidates to become Independent Contractors for LiveOps must pass rigid credit and background requirements. The $30.00 fee covers the cost of a thorough review of a candidate's background.
    Q: Why does LiveOps run background and credit checks on their potential Agents?
    A: Sometimes LiveOps Agents have access to private company or customer information, so LiveOps does this as a precautionary measure to help protect the security of information from both our callers and the clients who contract with LiveOps to take their calls.
    Q: If LiveOps receives an low credit rating for me, will I still be considered to become an Independent Agent?
    A: A low credit rating will not automatically disqualify you for all call types. LiveOps will contact you personally if a major issue arises.

    Technical Requirements

    Q: What are the minimum equipment requirements?
    A: Offering services through LiveOps will require the following computer and software set-up:
    • A personal computer with a 600MHZ processor or better with at least 256 MB of memory
    • Windows XP with service pack2 and the latest security patches. We do not recommend Windows XP Home Edition
    • At least one USB port
    • Internet Explorer 6 SP2
    • Java 2 Version 1.5 or higher
    • System configured in accordance with Microsoft's recommendations as outlined on their 'Protect Your PC Web Site." These steps include:
      • Windows Update module enabled and configured to update automatically
      • Windows standard firewall enabled on systems where it exists
      • Anti-Virus software installed and configured to automatically update (please refer to Microsoft's web site for instructions on securing your system)
      • Microsoft also has free anti-spyware that is very effective in killing sypware. It can be downloaded for free at http://www.microsoft.com/athome/security/spyware/
        software/default.mspx
    • Ad-Aware installed and run at least once per week. You can get this tool at no cost at www.lavasoft.com
    • A monitor capable of displaying at least 1024 X 768 pixels
    • A sound card installed
    • Speakers or headphones
    We don't currently support Windows Vista. We are working to ensure system capability.
    Q: Can I use a MAC computer?
    A: Macintosh computers are not compatible with the LiveOps system.
    Q: What are the internet connectivity requirements?
    A: LiveOps requires either a DSL or Cable broadband connection. LiveOps will not support a satellite or dialup connection at this time.
    Q: Can I use my home telephone to receive calls as an Agent?
    A: No, a separate landline telephone that is dedicated to your home business will be necessary. This line must only be used to receive LiveOps incoming calls. This line cannot be used for any other incoming or outgoing personal calls. LiveOps does require you to provide to us a separate contact telephone number (i.e. your home telephone or cell phone number).
    Q: What is a landline?
    A: A landline is a telephone line that is connected to your local telephone company. LiveOps will not support a phone line from a cable company due to the digital signal. LiveOps will not support satellite signals (eg: VOIP) for similar security reasons.
    Q: What are the specific requirements on the dedicated landline telephone?
    A: The telephone must be corded, and be free from all features such as call waiting and voice mail. Cordless phones are not allowed.
    Q: Will I need to call long distance?
    A: Long distance will not be necessary.
    Q: Can cell phones be used for incoming calls?
    A: LiveOps will not support cell phones due to security reasons.
    Q: Does LiveOps provide Agents with the physical tools to perform services?
    A: As an Independent Agent, you are responsible for providing and maintaining all equipment and outside services necessary to provide contracted services to LiveOps.
    Q: Does LiveOps charge agents to use their technology?
    A: At the present time, LiveOps does not charge Agents to use the basic Contact Center technology.

    Getting Started

    Q: What deadlines should I be aware of?
    A: Candidates businesses selected to join the LiveOps Business Presentation will have 7 days from the date of the invitation to view the online presentation.

    Candidates that attend the online Business Presentation will have 24 hours to contact LiveOps via email if they choose to move forward.

    Once candidates have returned required documentation to LiveOps, certifications must be completed within 30 days. (All certifications can be easily completed within a week.)
    Q: What topics are covered in the Virtual Business Presentation?
    A: The 30 minute LiveOps Virtual Business Presentation will cover the necessary documents required to become an Independent Agent, and reinforce equipment and software requirements that are noted on the LiveOps FAQ page. The Presentation will also provide Candidates with an overview of the business opportunities currently available through LiveOps, detail our Certification Process. It will also cover how Agent self scheduling system works, how Agents will invoice LiveOps for services rendered, and the resources available to Agents to build revenue for their home based business.
    Q: How do I schedule time to accept telephone calls?
    A: LiveOps issues scheduling opportunities for new agents twice a week. As an Independent Agent, you can commit to half hour time slots that fit into your schedule. The scheduling process will be covered more thoroughly in the Virtual Business Presentation.
    Q: I am a former LiveOps Agent. How do I reactivate my independent contractor status?
    A: If you were an active Agent with LiveOps during the last 6 months, please contact agentonboarding@liveops.com, and your records will be reviewed. If you left in good standing, your old account will be reactivated after completion of a certification refresher. If six months have passed since your last activity (accepting calls), you must reapply for certification.

    Life as a LiveOps Contractor

    Q: Can other people take calls under my LiveOps account?
    A: Yes. But, for security and contractual reasons, all individuals receiving calls must be certified. Therefore, all certified individuals may take calls on your account. If you take an extended vacation, you may change your dedicated phone line provided all LiveOps land line and telephone requirements are met.
    Q: When is the heaviest call volume?
    A: For new Agents handling food service calls, the most opportune times to generate revenue are between 5:30pm and 10:30pm across all time zones. As you might expect, Friday, Saturday and Sunday typically have the heaviest volume of calls. Other types of calls drive heavy call volume during different time slots. For example, Direct Response calls are heaviest during Saturday and Sunday mornings.
    Q: Can I work when I travel or while I am on vacation?
    A: LiveOps requires that Agents receive calls only on the dedicated business line. Calls will not be rerouted to any other number
    Q: I will not be able to take calls for an extended period. Will I lose my status?
    A: Your IC account will remain active until you have not taken a call in 60 days.
    Q: Does LiveOps reimburse Agent expenses?
    A: No. LiveOps contracts with Independent Agents to provide services. It is the Agents responsibility equipment and materials to maintain their home business.
    Q: Do all agents receive the same call volume?
    A: The volume of calls that an Agent receives will vary based on a variety of factors. Agents that "commit" to being available during peak television infomercial and commercial time slots will obviously have a much better opportunity to receive additional calls. Additionally, LiveOps has a proprietary call routing system which routes calls based on, but not limited to, Agent's schedule adherence, talk time, and average order.
    Q: How can I generate additional revenue?
    A: Agents have much control over how much they can invoice LiveOps. As noted above, schedule adherence, efficient talk time, and increased average order size will probably receive more calls. LiveOps will offer sales fees and /or performance incentives for specific time periods. Finally, some clients provide Agents with additional sales opportunities with enhanced earnings potential. Agents can self-schedule themselves to programs matching their program skills.
    Q: Is it possible to lose my certification?
    A: Agents can lose their certification and have their Independent Contractor Agreement cancelled if the agreement terms are violated.
    Q: Can LiveOps unilaterally terminate my Agent relationship?
    A: An Agent's Independent Contractor Agreement will not be terminated by LiveOps provided the terms of the Agreement and the published standards are fulfilled, and as long as an Agent remains active. LiveOps determines "active" to mean taking a minimum of two calls every 60 days.

    West at Home (Customer Service)

    West at Home

    West at Home is an exciting concept that has revolutionized the Teleservices industry and the way you think about work.

    In response to an increase in our call volume during weekend hours, we are at this time seeking hundreds of Contractors who are available to work on the WEEKEND. This is a great opportunity for those who are looking for supplemental income and an opportunity with weekend hours available during the day, evening and graveyard for maximum flexibility. If these hours meet your needs, please register and complete the on-line assessment today! You will be contacted via email within seven business days regarding your next steps in the process of becoming a Contractor (please be sure to check your email often!!). West at Home agents handle calls for a variety of products and services. From customer service calls to order processing, every agent receives web based certification to handle these incoming calls on behalf of some of the nation’s premier companies in the wireless, retail, Internet, restaurant, and other industries.

    As an Independent Contractor for West At
    Home Agent you have 100% flexibility because

    It’s your own business:

    Work from your home
    Be self-employed — your own boss
    Set your own hours to work around your schedule — hours vary by project
    Flexibility to create your schedule daily
    No commute/no drive to work
    Wear what you want — no dress code or dry cleaning bills

    To find out more information about West At Home including the registration process, equipment requirements, pay, and answers to other questions, please visit our About and Support sections.

    Are you ready to get started? There is no investment required. You can even complete training from your home PC through our web-based training certification program.

    Tigerfish (Transcription)

    Tigerfish.com


    INTRODUCTION TO TRANSCRIBING

    IMPORTANT NOTE: Applications and inquires are accepted via email only. NO CALLS, please. Our reception staff cannot answer questions about your application. Applications are reviewed on a periodic basis, and successful candidates will be contacted directly. Unfortunately, due to the volume of applications we receive, you may not receive an immediate response to your application.

    If you are a quick typist with a good ear for language and a strong sense of written English, transcribing for Tigerfish can be a way to earn money while working at home (or on the road) with a flexible schedule. Tigerfish has been in business since 1989. While we demand the highest quality of work from our transcribers, we are known for friendliness and flexibility concerning their needs. Many transcribers have been with us for more than a decade. These include stay-at-home parents, artists and writers pursuing creative projects, and people working from abroad as they travel.

    Transcription is the rendering of recorded speech into written form. Our clients produce a wide variety of materials, from single subject interviews to focus groups, documentary film footage to corporate research projects, police interrogations to depositions. Different styles and levels of interpretation are called for: absolute verbatim, editing for clarity, or occasionally having to paraphrase specified sections. One thing we have found to be indispensable in a successful transcriber is the ability to write well. Spoken language often takes forms that are subject to a wide degree of grammatical and syntactical interpretation. It is the job of the transcriber to listen for meaning and make intelligent decisions on the best way to render the spoken word in written form.

    In order to transcribe for Tigerfish, you must be a U.S. citizen or legal resident. You will need high-speed Internet access (no dial-up), a telephone number where you regularly can be reached, a Windows-based computer (Macs unfortunately are not compatible with the video timecoding software we use), and a copy of Express Scribe transcription software, a free program you can download here. No initial purchase is required.

    GETTING STARTED

    Please download "Tigerfish Transcription Style Guide" and take the time to read it. This is a good introduction to our approach to transcription and the stylistic conventions we aim to employ.

    Next, we'd like to see a sample of your transcribing. Click here to download an audio file of our test, and save it on your computer. If you do not yet have a means of playing audio files, please obtain Express Scribe as mentioned earlier.

    The recording consists of three 5-minute segments representing typical transcription material: a focus group, an interview, and a presentation. The segments are separated by a few seconds of silence. Please transcribe each segment according to the specifications described below. Pay strict attention to the transcription style specified for each segment. The three transcripts should be saved in one document, formatted as follows:

    Each segment should begin on a new page. At the top of the first page of the segment, place the following:

    Your name
    File name
    Title of segment

    So, referring to the Work Order below, at the top of the first page of your transcript you will write:

    [Your name]
    AFG001
    Focus Group

    Each segment should take around twenty minutes to complete. Keep track of your time to see if you are, or believe you can be, in this neighborhood; this will help you know whether transcribing will be worth your while, as our clients have strict budgets for what they can afford to pay. Try to strike a balance between crisp attention to detail and unnecessary rewriting - and keep in mind that the work will go faster once you get the hang of it.

    WORK ORDER Transcription Test, part 1
    File name: AFG001
    File title: Focus Group
    Transcription style: Clarity, identify speakers where possible. Identify the person conducting the focus group as Facilitator.

    WORK ORDER Transcription Test, part 2
    File name: BMP002
    File title: Medical Presentation
    Transcription style: Edited for clarity. Identify the speakers, if possible. Note: Do a little research to figure out spellings of medical terms!

    WORK ORDER Transcription Test, part 3
    File name: CAP003
    File title: Art
    Transcription style: Verbatim answers - DO NOT TRANSCRIBE QUESTIONS. PARAGRAPH ONLY when questions asked.

    Please save your document as "Transcription Test [Your name]." Email the document as an attachment to inbox@tigerfish.com. The subject line of your email should consist of "Transcription Test [Your name]." In the body of your e-mail, indicate how long it took you to complete each segment of the test. Please include your address and phone number. Feel free to relate any questions or concerns about the task.

    Your email will look something like this:

    Subject: Transcription Test Mary Smith
    AFG001 0.3 hours
    BMP002 0.4 hours
    CAP003 0.3 hours

    Please also send us a brief note describing yourself as a writer, what you like to read, your educational background and relevant experience.

    Thank you for your time and interest in Tigerfish.

    DriverGuide.com Help Wanted Notice (database helpers)

    Help Wanted

    Database Helpers

    We are looking for people to assist in populating and updating our databases of manufacturer and device driver information. Strong knowledge of PC hardware and experience with device drivers is required. Part time position, work in your spare time. Please send a description of your qualifications, and fee requirements. Must live in US or Canada.

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